How can I reach customer service? Please email us by using our Contact page for any inquiries.
Order Tracking and Shipping
How do I find out where my order is? Visit our tracking page at http://vacationshirts.com/track or use the “Track Order” button on our site. You’ll receive a tracking number via email once your order ships.
Why hasn’t my order shipped yet? Orders marked as “processing” are currently being prepared. You’ll be notified when your order ships.
What shipping options do you offer? We provide Free, Standard, Priority, and Express Shipping, varying in price and delivery times. Visit our shipping section for details.
Where do you ship from? All orders are printed for you in 1-4 days and shipped from Denton, Texas. Currently, we only ship within the US.
Product Information
What printing technology do you use? We use high-quality direct-to-film (DTF) printing for vibrant and durable designs.
What materials are your shirts made of? Our shirts are primarily cotton, with heather colors having a blend of cotton and polyester. For detailed fabric information, refer to our product pages.
Do your shirts fit true to size? Yes, they do. Please check our sizing charts at vacationshirts.com/sizes to find your perfect fit.
Returns and Exchanges
What is your return policy? Unworn or unwashed items can be returned within 30 days for a refund or exchange. See our return policy.
How do I return or exchange an item? Contact customer service to initiate a return or exchange within 30 days of receipt.
What if my package is returned to sender? Packages may return due to address issues. Check your tracking number or contact customer service for details.
What if I receive the wrong item or a defective product? We’ll replace any incorrect or defective items. Please provide clear pictures to customer service for assistance.
Additional Services
Do you offer bulk pricing or custom designs? Bulk pricing starts at orders of 50 shirts or more. Customization is available for large orders; contact us for a quote.
Can I cancel my order? Orders can be canceled before shipping. Contact customer service for assistance.
Other Questions
Will I receive confirmation and shipping emails? Yes, you’ll receive an email confirmation after ordering and another with a tracking number when your order ships.
Can I order over the phone? We do not accept phone orders due to privacy and security reasons.
